Política de envío

1. Shipping Policy

Shipping Policy

Last updated: August 27, 2026

Thank you for shopping with [STORE NAME].

We currently ship orders to addresses within Spain.

1. Order Processing

Orders are usually processed within 1–3 business days after payment has been successfully confirmed.

During periods of high demand, promotions, holidays or special events, processing times may take slightly longer.

Once your order has been shipped, you will receive a confirmation email containing the available tracking information.

2. Delivery Times

Estimated delivery time within Spain:

Standard Delivery: 5–10 business days

Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to circumstances outside our control, including carrier delays, weather conditions, holidays, customs procedures or other unforeseen circumstances.

Unless otherwise agreed, applicable EU consumer rules provide for delivery within the agreed period or, where no period has been agreed, generally within 30 days.

3. Shipping Costs

Shipping costs will be displayed clearly during checkout before you complete your purchase.

When applicable, promotional offers such as Free Shipping will be clearly indicated on the website.

4. Order Tracking

When tracking information is available, it will be sent to the email address provided during checkout.

Please allow up to 48 hours after receiving your shipping confirmation for tracking information to become active.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information.

If an order is returned to us because the address provided was incorrect or incomplete, additional shipping costs may apply for reshipment.

6. Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at:

Email: [CUSTOMER SERVICE EMAIL]

We will review the status of your shipment and assist you as quickly as possible.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible and provide photographs of the package and the product.

We will review the situation and provide an appropriate solution in accordance with applicable consumer protection laws.

8. Contact

If you have any questions regarding your order or our shipping policy, please contact: